The incumbent will receive assignments in the form of objectives and will determine how to use resources to meet schedules and goals. S/he will review and approve recommendations for functional programs, and provide guidance to subordinates to achieve goals in accordance with established policies. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.
SDSC’s Cloud Services Group maintains the center’s cloud and storage (block and object) infrastructure and provides consulting services to SDSC, UCSD, other UC campuses, partners, and other entities. The group is part of SDSC’s IT Systems and Services Division and works significantly with SDSC's HPC divisions, servicing UC and national user communities.
The Manager provides technical leadership and business acumen in running the group. The incumbent will serve as the functional leader and senior technical expert for the group, acting as a bridge between the differing specialties of members of the group and liaison to the communities the group serves. He/she will directly support research by contributing in the areas of cloud architecture, storage architecture and infrastructure design.
The Manager is responsible for a team that coordinates, plans, integrates, implements and maintains SDSC's cloud and storage services, including OpenStack Swift, SDSC's Storage Area Network, Lustre, IBM GPFS, AWS S3, AWS Glacier, OpenStack Nova, AWS EC2, and other ancillary OpenStack and AWS services. A subset of these services must meet HIPAA and FISMA regulations and systems management protocols, requiring familiarity with these regulations and experience designing and implementing controls compliant with DOD and NIST Security Technical Implementation Guides (STIGs). These services span and serve a variety of operating systems, including Windows, Solaris, and Linux and serve the national community, including NSF and HHS allocated users; faculty, staff, and students at UCSD and other UC institutions, and many projects within SDSC.
The Manager will promote SDSC’s capabilities as appropriate, advancing consultative and maintenance engagements, negotiating contracts, and expanding the capabilities and efficacy of SDSC outreach efforts. The individual will maintain the group’s recharge facility, used to recover labor, capital, and ODC costs for research support and services. He/she will also work with members of the other SDSC divisions to leverage, integrate with, and provide core cloud and storage services to high performance computing and project resources as appropriate to enhance the performance, capabilities, and usability of systems at SDSC.
For additional information, please visit http://www.sdsc.edu.
- Occasional evenings and weekends may be required.
Knowledge of file system protocols, including NFS, Lustre, and GPFS, and experience designing, implementing, and managing massive storage services in a clustered environment with high-speed, low-latency interconnects.
Strong demonstrated skill to manage large group of technical professionals engaged in fast paced support duties. Skill in initiating team building techniques to create a positive working environment and organizational cohesiveness. Demonstrated ability to delegate activities and track performance of junior staff.
Proven research and technology project leadership and management skills within a large and complex research and technological environment.
Strong knowledge and understanding of service delivery principles. Proven success in collaborating with customers and staff to identify their needs and requirements, and translating that information into innovative systems and services. Demonstrated experience creating, sustaining and mentoring subordinates in the delivery of customer-focused services.
Expert knowledge of cloud technologies, especially object-based file systems, block storage, virtualized and elastic compute.
Job offer is contingent upon satisfactory clearance based on Background Check results.