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#106813 Senior Business Process & Data Analyst

Filing Deadline: Tue 11/24/2020

UCSD Layoff from Career Appointment: Apply by 11/17/20 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 11/24/20. Eligible Special Selection clients should contact their Disability Counselor for assistance.

UC San Diego current employees who apply by 11/24/20 will have priority consideration for this position. Recruiters will refer qualified internal candidates after the first 7 days of the job posting. All qualified external applicants and additional internal applicants who apply after the priority date may have further consideration pending the results of the initial review.


Enrollment Management (EM) is a multi-unit department currently within the Office of the Executive Vice Chancellor-Academic Affairs. The Unit is led by the Associate Vice Chancellor for Enrollment Management (AVC EM), who serves as the Chief Enrollment Officer of the University. EM is comprised of multiple high-profile, core functional units including: the Office of Admissions, Office of the Registrar, Financial Aid & Scholarships Office, Enrollment Management Technology Services (EMTS), Cal-SOAP, Creative Services, Enrollment Analytics, Parent & Family Programs, and the Business Office. EM’s core functions oversee undergraduate admissions and student outreach, continuing student enrollment management, and financial aid and scholarship management.

The Financial Aid and Scholarships (FAS) Office works collaboratively with the Office of Admissions from recruitment through enrollment. The office works to ensure all admitted and continuing students have adequate financial resources available to attend UC San Diego. The FAS Office administers over $500 million in support to undergraduate students and $15 million to graduate/professional level students (excluding Health Sciences). About 69% of undergraduates receive some form of support, with this number growing each year. The staff provides outreach services, counseling, eligibility and verification determination, budgeting, awarding, reconciliation of payments, and federal, state, and university reporting.

Under general supervision of the Associate Director of Business Systems & Fiscal Process, the Senior Business Process & Data Analyst is responsible for managing functions that are of major scope and complexity. The incumbent serves as a department project lead for developing, implementing, maintaining and executing financial aid and scholarship in-house systems and third-party software for the Financial Aid and Scholarships Office.

In this capacity the incumbent applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Their skills and knowledge include strong technical knowledge and experience in similar student systems environment, project management experience, and excellent written and verbal skills.

Available to work evenings/weekends during peak periods; some domestic travel may be expected.

  • Please submit a cover letter for a complete application.


  • Thorough Knowledge of related areas of IT. Superior understanding of logic, understanding of advanced computer systems and automated data processing and web based technology, including a general knowledge of current development and technology in the data processing/telecommunications field, knowledge of computer interface media, data communication and their data formatting, storage, transporting, and backup capabilities.

  • Thorough knowledge of business and process analysis functions. Demonstrated knowledge of financial aid business processes.

  • Demonstrated experience in quality control processes and analytical review of data and processes to ensure accuracy of outcomes.

  • In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.

  • Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture.

  • Broad knowledge relating to software design.

  • Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Experience in problem solving techniques with online, interactive administrative and student service information system. Ability to think creatively and efficiently to analyze and solve problems and to develop new systems plans. Ability to plan and organize day-to-day workload on short and long-term projects.

  • Demonstrated ability to work with others from diverse backgrounds.

  • Strong technical knowledge and experience in the development, implementation and maintenance of administrative and student service information systems in a pc-based network environment.

  • Thorough knowledge of business processes and procedures. Ability to consult with, understand and interpret users’ data needs and develop new business processes using third party software to meet those needs. (For example, analysis, projection studies and statistical reports.)

  • Demonstrated testing and test planning skills. Demonstrated experience with difficult beta testing and quality assurance for program/module enhancements and modifications to support complex financial aid business processes.

  • Strong ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.

  • Ability to train users in a positive and thorough manner on the use of software support tools, automated systems, data transfer and IBM mainframe access. Excellent interpersonal skills including tact, diplomacy, and flexibility to communicate in a helpful, effective and informative manner in person, by telephone, and by email.

  • Proven project leadership ability and experience in organizing the work of several staff engaged in the development, implementation and maintenance of sophisticated networked applications.

  • Knowledge of student information systems and related financial systems that are required to deliver mission critical services.

  • Demonstrated knowledge of their party tools such as SQL, Access and other database tools.

  • Demonstrated skill in performing all work at the highest levels of accuracy and completeness.


  • Job offer is contingent upon a satisfactory clearance based on background check results.

  • Duties may require direct contact with children (defined as individuals under the age of 18). Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Payroll Title:
Financial Aid and Scholarships
Hiring Salary Range
$70,000 - $75,850 /year
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Mon-Fri; occasional evenings and weekends