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#99787 Resident Relations Coordinator - Programming

Extended Deadline: Mon 4/13/2020

This position will remain open until a suitable candidate is identified.

UCSD Layoff from Career Appointment: Apply by 06/05/19 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 06/28/19. Eligible Special Selection clients should contact their Disability Counselor for assistance.

UC San Diego career employees who have passed their trial period will have priority consideration for this position. Recruiters will begin to refer qualified internal applicants after the first 7 days of the job posting. Qualified external applicants may be referred to the hiring department, if a qualified pool of internal candidates is not identified and upon the request of the hiring manager.


Manage key aspects of programming and community development for Associated Residential Community Housing (ARCH). Responsible to assist supervisor in coordination, as needed, of all facets of ARCH programming and community development program. The incumbent plays an integral role in implementing the community development program as it relates to creating a safe and secure living and learning environment for graduate students and families.

Supports the personal, educational, social and professional development of ARCH residents. Provides high-level administrative support on a wide variety of complex and sensitive issues. Makes operational decisions in absence of supervisor. Assists in coordinating the Community Assistant (CA) program, which includes the selection process, comprehensive trainings, and meetings.

Housing Dining Hospitality (HDH) is a self-funded, large and complex campus department consisting of 7 divisions, with approximately 700 career employees, 1000 to 1200 student employees and an annual operating budget of greater than $189 million. HDH provides housing for approximately 15,000 undergraduates, grad students, faculty, staff and their families in over 400 buildings covering approximately 6 million sq. ft.

HDH is in the midst of implementing an aggressive building plan which will add 5000 new beds and almost double our square footage by 2021. Currently, HDH houses 38% of UCSD’s enrolled students with a goal of housing 50% in the near future. HDH provides maintenance and repair, contract meals/meal plan management, as well as retail food service, conference services and catering services to residents, students, faculty, staff, and campus visitors.

  • Variable schedule to include occasional overtime and weekends to meet heavy workload periods.
  • Must be available to work flexible hours including evenings and weekends.

Please click here to see the Housing Dining Hospitality website – http://hds.ucsd.edu/


  • Proven leadership skills with ability to act independently and exercise sound judgment with the acumen and sensitivity to identify those decisions and activities which require higher level consultation and/or group collaboration.

  • Effective interpersonal, group and cross-cultural communication. Skill in leading, and promoting leadership within diverse populations, particularly students. Skill in public speaking and presentations. Ability to lead and facilitate effective group activities.

  • Proven ability to help students reflect on and understand community living concepts by processing critical incidents they experience. Familiarity with and understanding of student needs and concerns. Ability to research, evaluate, assess and find solutions for changing student needs.

  • Excellent organizational abilities, project management skills, and analytical and problem-solving skills, including synthesis of information, consideration of alternatives.

  • Demonstrated understanding of the developmental and educational context in which the student conduct process is administered and managed.

  • Demonstrated working knowledge of federal and state regulations related to student conduct, including FERPA and Clery Act.

  • Skill to effectively communicate clear and concise policy statements, reports, and memoranda on subjects of a sensitive nature with ability to provide well-reasoned arguments verbally, in writing, and electronically.

  • Proficiency with computer software applications including, but not limited to, MS Office Suite and MS Outlook. Willingness and commitment to regularly maintain and update technology skills as required.

  • Experience organizing and prioritizing job functions to meet deadlines and ensure smooth and timely workflow. Ability to anticipate problems in work assignment areas, and identify and implement appropriate solutions.

  • Superb interpersonal skills to interact with variety of people and offices within the university community. Ability to maintain composure, diffuse client anger and anxiety with diplomacy. Ability to follow up consistently on all assignments and pending matters.

  • Skill to promote positive working relationships with constituents and ability to independently use sound judgment and discretion when interacting with individuals from the campus and the community.

  • Demonstrated ability to exercise political acumen and maintain strict confidentiality and an understanding of the importance of protecting the privacy of records and correspondence.


  • Job offer is contingent upon a satisfactory clearance based on background check results.

  • Must have a current CA driver's license, maintain good driving record and participate in the DMV pull program.

Position is subject to the Child Abuse and Neglect Reporting Act (CANRA).

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Payroll Title:
Hiring Salary Range
$23.26 - $26.06 / Hour
Appointment Type:
Appointment Percent:
CX Contract
Total Openings:
Work Schedule:
Days, 8 hrs/day, Mon-Fri, 8am-4:30pm