UCSD Layoff from Career Appointment: Apply by 02/25/20 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 03/05/20. Eligible Special Selection clients should contact their Disability Counselor for assistance.
- This position is open until filled. Initial review date 3/6/20.
Enrollment Management (EM) is a multi-unit department currently within the Office of the Executive Vice Chancellor-Academic Affairs. The Unit is led by the Associate Vice Chancellor for Enrollment Management (AVC EM), who serves as the Chief Enrollment Officer of the University. EM is comprised of multiple high-profile, core functional units including: the Office of Admissions, Office of the Registrar, Financial Aid & Scholarships Office, Enrollment Management Technology Services (EMTS), Cal-SOAP, Creative Services, Enrollment Analytics, Parent & Family Programs, and the Business Office. EM’s core functions oversee undergraduate admissions and student outreach, continuing student enrollment management, and financial aid and scholarship management.
The Office of the Registrar supports the instructional missions of the University by providing core enrollment service to students, faculty, colleges, academic departments, professional schools and summer session in the areas of academic records, class scheduling, registration, and degree audits. Under the general supervision of the Assistant Registrar, Enrollment Services, the Residence Deputy acts with autonomy in the area of residency for tuition purposes affecting new and continuing students where the consequences of error are financially significant. This position also provides students with specific information in a timely manner about enrollment, grades, and other pertinent student record information.
The Residence Deputy analyzes complex laws and regulations requiring a vast knowledge of such, and applies professional Registrar student service -based concepts to student record functions. The incumbent provides information and enforcement of institutional, state, and federal policies, procedures and regulations. This position acts as the subject matter expert for the university in the areas relating to residency for tuition purposes, and receives direction regarding more complex programs.
Must be able to withstand the demands of heavy public contact.
Occasional overtime and weekends may be required.
- Please submit a cover letter for a complete application.
Demonstrated experience and working knowledge of policies, regulations, and practices with student records services.
Experience in an academic service unit of a comparably complex educational setting, involving the activities of residency for tuition purposes and enrollment services.
Thorough working knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information.
Proficient skill and knowledge of Access, Excel, SQL-DSE, ISIS (preferred), Word, Outlook, Internet Explorer, and other various software applications. Experience using complex databases.
Knowledge of the theory, concepts, and policy types of all US Immigration and Naturalization Service laws, federal regulations, and guidelines as it pertains to residency for tuition purposes.
Proven experience in an academic unit involved in the activities related to residency for tuition purposes and enrollment services.
Thorough knowledge of specialized registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits, and residency).
Proven ability to apply working knowledge of policies to individual situations in a diverse learning community.
Demonstrated problem identification and critical thinking skills. Organizational skills and ability to prioritize work and meet deadlines.
Excellent written and verbal communication skills. Active listening skills. Customer service orientation. Interpersonal skills.
Ability to work with people from diverse cultures. Superb constituent service skills with all interactions. Ability to maintain composure and control of the situation while making precise decisions under intense pressure.
- Job offer is contingent upon a satisfactory clearance based on background check results.
Duties may require direct contact with children (defined as individuals under the age of 18).
Completion of the Child Abuse and Neglect Reporting Act (CANRA) form is required.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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