The Director of Nursing, Infusion Services oversees through subordinate managers a large department or multiple smaller units, OR manages a highly specialized technical function / team. Has significant responsibility to achieve broadly stated goals through subordinate managers. Determines objectives, directs programs, develops strategies and policies, manages human, financial, and physical resources, and functions with a high degree of autonomy. Proactively assesses risk to establish systems and procedures to protect organizational assets. Determines strategies for a program with organization-wide impact.
Directs the delivery of ambulatory patient care, which typically includes nursing and may include laboratory, radiology, dental, etc. for large and / or multiple clinic (s) or center (s). Accountable for adherence to patient care practice standards, external regulations and accreditations, and overall direction and management of the clinical staff. Provides supervision to students delivering care. Responsible for overseeing the investigation and resolution of patient complaints. May also manage practice or center management operations.
- Participates with senior leadership in developing strategies for directing the patient care delivery system, typically across multiple clinics and/or centers.
- Assures infrastructure is in place to manage quality of care, patient safety, standard work, compliance, risk management and accepted practices across the continuum of care. Allocates resources and may also direct fiscal and administrative operations.
- Represents assigned clinics or centers on task forces or committees.
- Participates to develop new programs, review technology improvements, design quality improvement, and patient safety initiatives, etc.
- Promotes an environment for collaborative decision making across large clinics or centers.
- Promotes shared governance to ensure a shared voice in clinical care practice, exchange of ideas, enhanced communication, and continually improved clinical and patient care outcomes.
- Coordinates the resource needs for areas of responsibility, including the review and approval of budgetary recommendations.
- Prepares and reviews variance analyses of budgeted revenues and expenses.
- Responsible for employee recruitment, performance evaluation, progressive discipline, and staff development.
- Instills strong management practices to create a culture of teamwork, collaboration, and timely achievement of objectives and goals.
- Works with clinical educators and leadership to evaluate core competencies in nursing and other clinical care for unit.
- Works collaboratively with Labor Relations on bargaining unit issues and contract negotiations at the local level.
- Facilitates and oversees resolution of human resources, labor relations, and employee safety and risk management issues.
- Collaborates with senior leaders of the clinic healthcare organization (e.g., department chairs, physician practice leaders, medical directors, executives), to support the achievement of strategic, operating, financial, and customer service goals.
- Collaborates and provides input on marketing, facilities, and fiscal planning. Drafts business plans to introduce quality improvements to clinical service delivery in accordance with best practices.
- Provides leadership, implementation support and mentorship for an interdisciplinary team of health care clinicians in efforts to develop healthcare policies, practice standards, and improve services.
- Oversees the development of annual budgets for patient care services and/or clinic operations.
- Collaborates with subordinate management to recommend and maintain adequate staffing levels.
- Advises senior leaders of administrative and clinical issues and advises on resolution.
- Designs and coordinates patient flow system.
- Bachelor's Degree in Nursing required.
- Registered Nurse in the State of California and/or licensure in relevant clinical specialty.
- Eight (8) or more years of experience and proven success in clinic center patient care management.
- Practice management knowledge in scheduling, customer-service methods, regulatory compliance, accreditation requirements, and or information technology.
- Familiar with the policies, best practices, and standards involved with effective clinic/center administration.
- In-depth knowledge of patient population served and the requirements for the delivery of services.
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!
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UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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