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#97888 Clinical Coordinator - Head & Neck Surgery

Filing Deadline: Thu 5/9/2019

This posting shall remain open until filled.

UCSD Layoff from Career Appointment: Apply by 02/14/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 02/25/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.


Under direct supervision, the Clinical Coordinator is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. Expedite Epic orders. Operate CRT to gain and input information. Assist with Speech Language Pathology (SLP) scheduling at Moores Cancer Center. Other duties as assigned.


  • Previous experience working in a large, complex healthcare setting.

  • Demonstrated front desk experience.

  • A minimum of two to three (2 - 3) years of relevant experience.

  • Knowledge of third-party payors including federal, state and private health plans.


  • Call center experience.
  • Experience with Epic, Solidus, and Cisco.
  • Medical Terminology.
  • Bilingual English/Spanish.
  • Previous ambulatory clinic experience in surgery/otolaryngology/oncology head and neck surgery.


  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health Sys
Payroll Title:
Head & Neck Surgery
Salary Range
Commensurate with Experience
Moores Cancer Center
Appointment Type:
Appointment Percent:
EX Contract
Total Openings:
Work Schedule:
Days, 4-8 hr shifts, Monday-Friday


As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.