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#97877 Front Office Coordinator

Filing Deadline: Fri 2/22/2019

UCSD Layoff from Career Appointment: Apply by 02/12/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 02/21/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.


This position at the La Jolla Outpatient Clinic, interfaces with the public and other professionals and represents the clinic. Primary is the key representation of all Outpatient Psychiatric Services at the La Jolla clinic, and all activities and services. The Front Office Coordinator will liaison between providers, patients, and outside facilities. Responsibilities include opening and closing the clinic as requested, providing front desk coverage, answering telephones, general clerical duties, checking in and scheduling patients, working scheduling work cues, verifying insurances, and relaying available resources to potential and confirmed patients.

The position supports the psychiatric providers and other staff, and reports to the Clinic Manager and the CHPR supervisor. There will be interaction with the Medical and Operations Directors and other duties as assigned. As liaison to the community at-large, the Front Office Coordinator will address patient questions, assist in determining the best access for care, provide insurance related information, and support the growth and development of all La Jolla clinic work. Clinic access and Patient Experience are primary.


  • A Bachelor's Degree in related area; and/or equivalent experience/training.

  • Two (2) years of experience in healthcare with Registration, Scheduling, customer service, Electronic health records, insurances, and other front office specialties.

  • Demonstrated strong interpersonal skills with patients and co-workers.

  • Solid organizational, planning and time management skills.

  • Ability to work with mental health population.


  • Experience with EPIC, EMR.
  • Experience with Psychiatric population.
  • Demonstrated UCSD experience.
  • Bilingual in both Spanish and English.


  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health Sys
Payroll Title:
Salary Range
Commensurate with Experience
La Jolla
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Work Schedule:
Days, 8 hrs/day, Mon-Fri


As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.