UCSD Layoff from Career Appointment: Apply by 02/12/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 02/21/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.
This position at the La Jolla Outpatient Clinic, interfaces with the public and other professionals and represents the clinic. Primary is the key representation of all Outpatient Psychiatric Services at the La Jolla clinic, and all activities and services. The Front Office Coordinator will liaison between providers, patients, and outside facilities. Responsibilities include opening and closing the clinic as requested, providing front desk coverage, answering telephones, general clerical duties, checking in and scheduling patients, working scheduling work cues, verifying insurances, and relaying available resources to potential and confirmed patients.
The position supports the psychiatric providers and other staff, and reports to the Clinic Manager and the CHPR supervisor. There will be interaction with the Medical and Operations Directors and other duties as assigned. As liaison to the community at-large, the Front Office Coordinator will address patient questions, assist in determining the best access for care, provide insurance related information, and support the growth and development of all La Jolla clinic work. Clinic access and Patient Experience are primary.
A Bachelor's Degree in related area; and/or equivalent experience/training.
Two (2) years of experience in healthcare with Registration, Scheduling, customer service, Electronic health records, insurances, and other front office specialties.
Demonstrated strong interpersonal skills with patients and co-workers.
Solid organizational, planning and time management skills.
Ability to work with mental health population.
- Experience with EPIC, EMR.
- Experience with Psychiatric population.
- Demonstrated UCSD experience.
- Bilingual in both Spanish and English.
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!
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