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#97806 Writing Hub Tutor Coordinator

Filing Deadline: Fri 2/22/2019

UCSD Layoff from Career Appointment: Apply by 02/12/19 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 02/22/19. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

The Teaching + Learning Commons (the Commons) is the campus-wide innovative infrastructure for comprehensive faculty and student support. It is the executive branch of the Executive Vice Chancellor for advancing teaching excellence and student success. The Commons promotes teaching and learning as ongoing and collaborative processes of inquiry, experimentation, and reflection; contributes to the research on pedagogical issues that impact teachers and students in higher education; and promotes a university culture that encourages the creation of learning environments in which diverse students can excel, thus advancing UC San Diego’s mission as a student-centered public research university.

The mission of the Commons is to advance student success through teaching excellence and comprehensive academic student support; be an incubator for student academic success innovations; increase access to education on campus and beyond: and, actively promote equity and inclusion within the organization and through its programs and services. Through six unique but integrated hubs, the Commons’ work encompasses four areas: instructor support to enhance their teaching (inside and outside the classroom, in traditional as well as in digital teaching and learning settings); support undergraduate and graduate students to advance their success at UC San Diego and beyond; support graduate students to develop their professional development as instructors; and actively promote equity and inclusion within its organization and through its programs and services.

The Writing + Critical Expression Hub, a unit of the Teaching + Learning Commons, contributes to this mission through research-driven programming, assessable support services, and innovative scholarship that improves the writing-related teaching and learning experiences of students (graduate and undergraduate) and educators (faculty, instructors, and teaching assistants) across all departments and degree programs at UCSD. In addition to 11000+ one-on-one writing tutoring appointments, 45-60 writing-related workshops, 9-15 graduate student writing retreats, and 15+ faculty/instructor education sessions per academic year, the Writing Hub also leads improvements in the University’s teaching and learning profile through writing-related curricular innovations and empirical research projects in partnership with a wide array of departments and faculty.

At The Commons, we believe that diversity, equity and inclusion are essential to fulfilling our mission. As such, we are committed to recruiting, advancing, and supporting a diverse team who will contribute to our mission by working effectively with individuals of diverse backgrounds, will actively promote equity and inclusion within the organization and through our programs and services, and are dedicated to continuous learning. With general direction from the Writing + Critical Expression Hub (WH) Director and Associate Director, the Tutor Coordinator is responsible for leading and managing a comprehensive, campus-wide writing tutoring program, which offers strategic writing-related academic support for UC San Diego students. The Tutor Coordinator helps develop and provide oversight for one-on-one, group, and workshop-format writing-related academic support programs, and will assist with other WH initiatives and programs when needed.

The incumbent will ensure consistency and success of established writing tutoring and support programs, overseeing the quality of one-on-one and group-based writing consultations and assisting with writing-focused workshops., and ensuring program alignment with university needs and priorities. They are expected to: exercise independent judgment in developing, interpreting, and applying program principles, practices, and policies, supervise the on-boarding and support of new tutor hires; provide mentoring, training, supervision, and performance feedback to tutors; develop and implement marketing and outreach efforts; assist in maintaining budget, data gathering, and analysis; and work collaboratively with both the WH team and the larger staff of the Teaching + Learning Commons.

The Tutor Coordinator, along with the Director and Associate Director, will develop, oversee, and maintain materials and procedures related to the training, professional development, and performance evaluation of undergraduate writing tutors. In addition, the Tutor Coordinator will develop and implement practices and standards related to record-keeping, research activities, policies, and operations. These will be designed and implemented to reflect research and best practices in the field as defined, for example, by organizations such as the International Writing Centers Association and research from relevant academic journals and conferences (e.g. The Writing Center Journal).

This position requires close engagement and collaboration with faculty and staff from a wide diversity of departments and colleges to ensure that the writing tutoring program is meeting the needs of the campus. The Tutor Coordinator will contribute to research and evidence-based assessment for the tutoring programming by analyzing user data, compiling and designing impact reports, and collecting information metrics that inform decision-making. The coordinator will also meaningfully contribute, and lead whenever appropriate, efforts to improve and innovate writing-related academic support services in the WH.

  • Scheduled work shifts may fall outside of regular work hours and may include evenings and occasional weekends.

  • Please submit a cover letter for a complete application.

QUALIFICATIONS

  • Bachelor's Degree in relevant discipline and at least two (2) years of professional experience working in writing-related peer education programs in a higher education setting; or an equivalent combination of relevant education and experience in student learning support.

  • Demonstrated experience generating effective methods for reporting program assessments, including visual representations of complex information.

  • Knowledge in designing and implementing learning and pedagogical models. Experience creating and providing training opportunities. Knowledge in designing, implementing, and assessing academic support services.

  • Proven experience planning, creating, and providing training for student employees, or equivalent experience overseeing student professional development in a higher education setting.

  • Exceptionally strong organizational skills including prioritizing, keeping track of information or works in progress, ensuring accuracy, multi- tasking, and handling interruptions effectively and appropriately.

  • Strong attention to detail, project-management skills, careful reasoning, and follow-through. Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.

  • Demonstrated knowledge of how learning skills issues apply to a research institution. Tutoring and/or teaching experience. Knowledge of writing-center theory and practice.

  • Interpersonal skills. Strong written and verbal communication skills. Ability to communicate effectively with diverse individuals, groups, college departments, and external organizations, using active listening and rhetorically-aware communication strategies.

  • Proven experience working with diverse student populations. Recognizes the value of diversity and helps create an environment that supports and embraces diversity.

  • Multicultural competencies, knowledge and experience working and interacting effectively with diverse groups of staff, faculty, and student populations. Experience working and interacting effectively with diverse groups of staff, faculty, and student populations.

  • Skills in judgment and decision-making. Makes timely, informed decisions. Proven ability to take initiative and develop and lead projects. Analyzes options and determines appropriate course of action.

SPECIAL CONDITIONS

  • Job offer is contingent upon a satisfactory clearance based on background check results.

Duties may require direct contact and/or supervision of children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) form will be required.


The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UCSD
Payroll Title:
STDT ACAD SPEC 3
Department:
TEACHING & LEARNING COMMONS
Hiring Salary Range
$55,000 - $60,000 /year
Worksite:
Campus
Appointment Type:
Career
Appointment Percent:
100%
Union:
Uncovered
Total Openings:
1
Work Schedule:
Days, 8 hrs/day, Mon-Fri