UC San Diego Jobs Site

Column Content Left

#97016 Patient Service Representative

Filing Deadline: Wed 12/19/2018

UCSD Layoff from Career Appointment: Apply by 12/11/18 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 12/20/18. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under supervision, provides front desk support by performing variety of clerical and receptionist duties in support of daily patient services within clinical areas: greets patients, check in and check out procedures. Multi-specialty clinic appointment scheduling, insurance and authorization verification, updating patient demographics, audit billing documents, disposition appointments, co-pay collection, managing/monitoring petty cash drawer, and working closely Center physicians, nurses, staff and other UCSD departments. Other related duties as assigned.

MINIMUM QUALIFICATIONS

  • Three (3) years previous related experience in a large complex healthcare setting.

  • Demonstrated knowledge of third party payors including federal, state, and private health plans.

  • Demonstrated computer skills/ability to work between multiple systems during calls.

  • Ability to work in an interactive environment. Possess excellent customer service skills.

  • Ability to maintain strict confidentiality.

PREFERRED QUALIFICATIONS

  • Experience in a fast paced, multi-specialty clinic.

  • Authorization and registration experience.

  • Urgent or Primary Care experience.

  • EPIC, ORSOS, PCIS, and IDX experience.

SPECIAL CONDITIONS

  • Must be able to work various hours, days, shifts, on-call and locations based on the 24-hour Medical Center's business needs.

  • Employment is subject to a criminal background check and pre-employment physical.


UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health Sys
Payroll Title:
HOSP BLANK AST 3
Department:
COMMUNITY CARE
Salary Range
Commensurate with Experience
Worksite:
Rancho Bernardo
Appointment Type:
Career
Appointment Percent:
80%
Union:
EX Contract
Total Openings:
1
Work Schedule:
Days, 8 hrs/day, Monday-Friday

 

As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.