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#95979 Student Services Advisor 2

Extended Deadline: Tue 1/22/2019

UCSD Layoff from Career Appointment: Apply by 10/05/18 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Eligible Disability Counseling and Consulting services (DCC) or Special Selection clients should contact their Vocational Rehabilitation Counselor for assistance.


Applies professional Student Services concepts. Provides varied student services to students, faculty, and department/school/college management. Works on moderately complex issues. Receives assistance on more complex issues.

Under the general supervision of the Student Affairs Manager, this position provides a wide variety of academic, administrative and student support services to prospective and continuing graduate students (300) for Scripps Institution of Oceanography. Responsibilities include scheduling of all Scripps Department courses, instructional support, general intake, coordination of admissions to graduate degree programs, academic advising (back-up to lead advisor), career development programming, alumni relations and tracking of post-graduate activities.

Responsible for interpretation and implementation of appropriate policies, regulations, and procedures. Participation in planning for short-term and long-term departmental goals and objectives. Maintenance of admissions and alumni data; responsible for providing complex analysis and reports. Works closely with Lead Advisor, Student Affairs Manager, Department Chair, MSO, Program Directors, and SIO faculty on student affairs issues and programmatic matters.

  • Regular and predictable attendance.

  • Must be willing and able to travel; must have access to reliable transportation.

  • Occasional evenings and weekends may be required; overtime and weekends may be required.


  • Knowledge of advising and counseling techniques. Theoretical and practical knowledge in policies and procedures relating to graduate students and curriculum administration.

  • Ability to meet with and advise students, faculty, administrators and others about academic policies and requirements and to implement the department goals and objectives for the graduate programs.

  • Ability to clearly explain and offer guidance on university and departmental regulations, procedures, and policies to current and prospective students.

  • Demonstrated knowledge of University processes and procedures. Knowledge of graduate degree programs, policies and procedures, and curriculum requirements.

  • Understanding of University rules and regulations. Knowledge of University, campus and departmental policies and procedures related to the campus. Ability to analyze which policies and procedures apply to a given situation. Clear understanding of overall administrative goals.

  • High level of confidence and competency with public speaking, including leading discussions and presenting to large audiences. Skill and professionalism to represent the Department and Graduate program at meetings, seminars, and workshops.

  • Skill to effectively provide work direction for staff and/or student assistant including ability to give clear instructions and guidelines, delegation and assignment of tasks, monitoring production and quality of work.

  • Multicultural competencies; ability to work with diverse populations. Ability to interact constructively with a wide variety of people at all levels, exercising tact and diplomacy and patience with emphasis on flexibility and professionalism.

  • Skills in service orientation, organization, active listening, and critical thinking. Ability to complete detailed work, text and forms, with high degree of accuracy.

  • Ability to work independently or collaboratively in a highly computerized, high volume, team-orientated environment, exercising good judgment, diplomacy, creativity and initiative in performance of job responsibilities. Ability to negotiate conflicts and work with minimal direction.

  • Effective problem-solving skills, organizational skills, ability to identify, research and analyze complex situations, recommend solutions and determine plan of action. Ability to utilize independent decision-making skills while keeping leadership apprised of situations with high consequence.

  • Ability to maintain confidentiality in accordance with established policies.


  • Knowledge of University-specific computer application programs and pertinent databases.

  • Demonstrated knowledge of StudentLink, ISIS, and retrieval of student data.

  • Working knowledge of information technology systems and demonstrated ability to use computer software systems for word processing, database manipulation, email spreadsheet software, and website editing. Experience working with student affair database systems.


Job offer is contingent on a clear background check.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Payroll Title:
Hiring Salary Range
$37,900 - $55,000 /year
Appointment Type:
Appointment Percent:
Total Openings:
Work Schedule:
Days, 8 hrs/day, Mon-Fri