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#87129 OSHA Training Institute Customer Service Assistant

Filing Deadline: Mon 4/3/2017

This is a 40% limited appointment may be extended or converted to career status based on the needs of the department.

DESCRIPTION

Extension is a self-funded division of the University of California, San Diego. With an operating budget of approximately $50 million and approximately 220 employees and over 1,000 part-time instructors, the division provides continuing education to adults in a University context.

In addition to a wide variety of professional and personal enrichment topics of study, Extension supports a television studio, a large English language program, a retired persons program, college preparation programs for high school students, a career enhancement center, and research relating to emerging industries and career opportunities. Participants and partners in Extension programs include individuals, corporations, government agencies and other academic institutions.

UCSD OSHA Training Institute is a Federal Government educational program that reaches into the American safety community. Extension's OSHA Training Institute offers multiple safety classes and most importantly is responsible for the training of Outreach safety professionals and general workforce. Under the general supervision of the OSHA PR 2 supervisor and also the Outreach Representative, this position is responsible for all contact with OSHA Outreach trainers and the processing of their conducted Outreach courses.

This position provides excellent customer service by assisting Outreach trainers in all aspects of their interaction with OSHA Outreach Department, including providing information about OSHA Outreach online database, processing all OSHA Outreach reports, printing all Outreach student cards, mailing cards and corresponding letters.

  • Must be able to work altered work schedule as required.

  • For a complete application packet, please submit a cover letter.

QUALIFICATIONS

  • Strong demonstrated experience in customer service.

  • Demonstrated experience processing a large volume of documents rapidly and accurately with close attention to detail.

  • Experience operating PC and the following software packages: Microsoft Word, Access, Outlook email, Excel & Windows.

  • Experience clearly communicating information to a broad variety of people on the phone, in person and in writing.

  • Proven experience working effectively under pressure to meet deadlines with frequent interruptions and changing priorities.

SPECIAL CONDITIONS

  • A background check is required for this position.

Duties may require direct contact with children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) form will be required.


The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UCSD
Payroll Title:
BLANK AST 1
Department:
EXTENSION
Hiring Salary Range
$16.50 /hour
Worksite:
Other
Appointment Type:
Limited Appointment
Appointment Percent:
40%
Union:
CX Contract
Total Openings:
1
Work Schedule:
Days, Variable, Mon,Thurs, and Fri