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#108580 Chief Administrative Officer

Extended Deadline: Mon 6/21/2021

Please submit a cover letter for a complete application.

This position will remain open until a suitable candidate is identified.

Initial Review Date: 4/17/21

The effects of the COVID-19 pandemic have impacted UC San Diego Campus hiring. UCSD Campus will continue to recruit for essential positions and we ask for your understanding and patience with our application process during this unprecedented time. For more information regarding steps we are taking to keep applicants and staff safe during this time, please click here. Additional information about UC San Diego’s response to the COVID-19 pandemic: https://returntolearn.ucsd.edu/ and https://blink.ucsd.edu/HR/services/covid-19/index.html.

DESCRIPTION

DEPARTMENT OVERVIEW

UC San Diego Extension is fully self-supporting, operating year-round (12 months of active instruction) with a budget of $47 million annually in primarily fee income. The unit has over 200 career employees, including academic, management, staff and executive, as well as represented and non-represented positions. Many casual or contract employees and student workers also serve in the organization. In addition, Extension employs more than 1,000 active by-agreement instructors.

Extension operates in 200,000 square feet of managed space, including a large off-campus classroom facility. The unit maintains a robust online learning platform, operating 24/7 with web-casting and video-conferencing capability. Extension also has a strong web presence with e-commerce operating 24/7. There are over 60,000 enrollment transactions annually; 35,000 outreach certification transactions and 25,000 service transactions. Extension supports a robust network of representatives, agents, and students (both residential and online) around the globe. Along with all of this, Extension operates two television stations, a variety of public lecture programs and is active in federal, state, local, and private research and technical assistance programs and activities.

As of fall 2020, the university has assumed ownership of a major downtown center for which Extension is taking full financial and programming responsibility. The 66,000-square-foot building will support a rich mix of campus-based and community programs reflecting the teaching, research and public service mission of UC San Diego: classroom instruction, continuing education, arts and cultural performances, civic events and collaborative community projects. Additionally, Extension is embarking on a consolidation of all of its on-campus, academic activities in the planned La Jolla Innovation Center across from the VA Hospital.

POSITION OVERVIEW

Under the general direction of the Dean, the Chief Administrative Officer - UCSD Extension is responsible for management and direction of Extension’s business support efforts including Business Development and Marketing Services, Finance, Human Resources, Facilities, Real Estate, and Design, Technology Services, and Student and Customer Services. In collaboration with the Dean of Extension, reviews and approves all new venture development including new academic initiatives, collaborations with campus and non-campus entities, and contracts and grants. Serves as principal advisor to the Dean of Extension in the development and implementation of short- and long-term strategic plans for the Division to ensure fiscal responsibility and growth. Provides strategic direction to administrative departments in coordination with academic departments. Assures operational units adapt as new market imperatives and campus academic/public service priorities change. Collaborates with the Dean in administrative leadership of all areas under the Dean’s authority and also serves as the senior business manager for the division. Liaise with Assistant Vice Chancellor Academic Affairs (VCAA).

  • Some evening and weekend work is required.

QUALIFICATIONS

  • Advanced degree in management or a business-related field and senior administration/operations management experience in an academic setting or equivalent combination of education and work experience.

  • Demonstrated experience advising executive level management in business strategy, short- and long-range strategic planning, new venture development, infrastructure, and staffing. Experience with conceiving and implementing sustainable business models for new opportunities that address all direct and indirect costs at a competitive and appropriate fee for the marketplace. Experience in a continuing education environment offering both credit and non-credit coursework preferred.

  • Thorough experience with financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll. Extensive experience in managing the finances and budget of a large, self-funded enterprise and in assessing and managing risk. Experience determining fiscally responsibility margin targets for internal business sub-groups.

  • Experienced leadership skills, including directing and developing staff members, including recruitment, selection, training and motivating staff, delegation of tasks, setting of goals/priorities, and evaluation. Demonstrated experience overseeing, leading, and guiding business units in change management to adapt to significant changes to high volume computer systems including HR, Financial, and Student Services systems.

  • Proven working experience with marketing concepts including developing marketing plans, targeting audiences, and coordinating marketing events as well as knowledge of best practices in real estate development and facilities design management including financing, space planning, leases, safety, and maintenance.

  • Demonstrated working knowledge of computer business networks, applications, operations, functions and software, as well as best practices in application development project management and testing/deployment.

  • Demonstrated knowledge of best practices in real estate development and facilities design and management, including financing, space planning, leases, safety, and maintenance.

  • Excellent ability to establish metrics for department and employee goals.

  • Proven strong negotiating and decision-making skills in dealing with administrative matters.

  • Exceptional analytical skills with ability to research, prepare, and present position papers on a variety of academic, institutional, and administrative issues.

  • Proven success in developing and sustaining productive partnerships with peer industry or community-based organizations, including services to provide instruction, program development, and management, administrative support, or joint venturing.

  • Excellent skills to work collaboratively and act persuasively in sensitive situations; skills in conflict management techniques.

  • Strong interpersonal skills to effectively lead, motivate and influence others and to develop and maintain high standards of customer service. Skill and tact in effectively communicating with all levels of professional and executive individuals.

  • Thorough knowledge of common organization-specific and other computer application programs.

  • Excellent project management skills, including the capability of managing capital projects.

  • Very strong ability to quickly evaluate complex issues and identify multiple options for resolution.

  • Demonstrated knowledge of best practices related to student services in a higher education setting.

SPECIAL CONDITIONS

  • Job offer is contingent upon satisfactory clearance based on Background Check results.

Duties may require direct contact with children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) training and form will be required.

Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce.

This position is eligible for full benefits first day of hire:
a) Health/Dental/Vision Insurance
b) Vacation/holidays (18 vacation days & 13 paid holidays a year)
c) Work/Life Balance
d) Life insurance
e) UC Retirement Plan
f) Pet Insurance

For more information about UCSD Benefits please click here and visit UCSD Work/Life.

To calculate an approximate value of the UC Total Compensation package, please click here.


The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UCSD
Payroll Title:
ADMIN MGR 2
Department:
EXTENSION
Salary Range
Commensurate with Experience
Worksite:
Campus
Appointment Type:
Career
Appointment Percent:
100%
Union:
Uncovered
Total Openings:
1
Work Schedule:
Days, 8 hrs/day, Mon-Fri