Special Selection Applicants: Apply by 05/06/2021. Eligible Special Selection clients should contact their Disability Counselor for assistance.
The Chief Administrative Officer: Clinical Programs (CAO) provides administrative oversight to multiple clinical service areas (medical, diagnostic and therapeutic, inpatient and outpatient) within the organization. Administrative oversight includes developing strategic growth priorities and objectives, developing and reviewing operating and capital budgets, evaluating performance of services and key personnel under the CAO’s direction as well as evaluating requests for new or additional services or programs. Activities also include contributing to enterprise strategic planning and directing all activities of clinical services through subordinate management staff. The CAO serves in a dyad partner to the Department Chairs on all matters related to the clinical operations, taking initiative to develop policies and processes and works close with various leaders to facilitate effective decision-making processes.
The Chief Administrative Officer reports to the Chief Operating Officer, Clinical Programs and Physician Group. This role will oversee the following service lines (subject to business needs): Medicine Specialties, Dermatology, Primary Care, Apheresis/Dialysis, Wound/Hyperbaric, Diabetes.
• Drives operational performance, achievement of efficiency targets, and ensures the highest integrity for business operations across clinical programs.
• Develops, implements, and monitors short- and long-range financial plans for portfolio programs.
• Reviews and approves fiscal planning proposals for new programs, annual budgets and long-term goals. Provides expert financial analysis to optimize financial planning.
• Provides vision, expertise, and leadership to plan, develop, and implement strategic initiatives, cultural transformation, and technological advancement to streamline operations and ensure best in class clinical services.
• Designs and implements quality and safety initiatives. Ensures management of regulatory functions and adherence with quality guidelines. Directs implementation of performance improvement across sites. Fosters an environment of continuous quality improvement.
• Ensures manager competencies and access to leadership development opportunities. Leads goal development, sets objectives, establishes priorities, conducts annual performance evaluations, and administers salary adjustments.
• Builds deep advisory relationships with executives and affiliate senior leaders. Builds collaborative relationships with administrative, clinical, and service departments.
• Maintains strong, positive working relationships with external agencies, other academic medical centers and healthcare institutions. Engages in outreach activities and referral networks to ensure effective partnership.
• Directs through subordinate managers multiple large and complex critical programs impacting broad constituencies across major portions of the organization.
• Identifies objectives, manages significant human, financial, and physical resources, and functions with an extremely high degree of autonomy.
• Accountable for formulating and administering policies and programs for major functions.
• Operational or program results can affect overall organization-wide performance and reputation.
• Directs through subordinate managers the development of strategic goals and objectives to achieve accountability and stewardship of university resources in a manner consistent with system-wide objectives and initiatives.
• Directs and manages relevant inpatient and ambulatory services overseeing the integration and coordination of services across the system and with affiliate partners.
• Reconciles goals and priorities for many competing programs ensuring the facility operates efficiently and maintains established medical and healthcare standards.
• Develops, monitors, and executes short and long-term strategic plans across all areas, engaging leaders, and respective departments.
• Promotes program development and advises on the planning and expansion of services.
• Demonstrates expert knowledge of health care delivery models and utilizes this knowledge to improve UC San Diego Health outcomes.
• Utilizes metrics to drive excellence, support operations, and facilitate integration.
• Demonstrates expert knowledge of capital and operating budget development and management, financial analysis, and reporting techniques. Effectively applies this knowledge to improve operational outcomes.
• Demonstrates expert negotiation and influencing skills.
• Utilizes advanced skills to build and maintain a climate of trust that inspires commitment to achieve organizational goals.
• Demonstrates expert knowledge of business, organizational development, and strategic planning techniques and successfully utilizes these techniques to improve hospital/health operations.
• Always demonstrates strong financial management skills including creating and adhering to budget.
A Bachelor's degree in business, healthcare administration or related area; or equivalent combination of experience and training is required. An advanced degree in relevant field is preferred.
Ten (10+) or more years of executive management experience in a complex healthcare organization, preferably in an academic health care environment.
Proven ability, using critical thinking skills, to effectively lead, manage, supervise and strategically plan administrative and fiscal operations.
Demonstrated leadership skills to direct and motivate staff.
Must possess excellent interpersonal and diplomacy skills, and the ability to build collaborative relationships at all levels with proven ability to exhibit tact and diplomacy in sensitive situations.
Demonstrated experience in effectively managing human resources problems particularly involving employee relations issues.
Must have innovative problem solving and troubleshooting skills with ability to make sound recommendations.
Experience in navigating in a large, complex organization with an understanding of the big picture; how the parts fit together and how to get the information necessary to resolve problems and trouble shoot.
Strong organizational skills and the ability to independently establish and set conflicting priorities.
Experience with financial management including budget and report preparation, analysis and forecasting across multiple funding sources from affiliation agreements, federal, state general and contract funds, grants, gifts, endowments, education, and professional fee revenue.
Demonstrated experience in conducting long and short-range financial planning.
Experience effectively developing and managing clinical budgets and interpreting and summarizing clinical FTE, revenue and productivity data.
Proven experience in establishing and maintaining complex financial control and reporting systems.
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
A national search for this position is being conducted by HPG Executive Recruiting. Inquiries, nominations, and applications are invited. Applicants and interested parties should direct inquiries through the HPG website at http://www.hpgi.net/
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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