UCSD Layoff from Career Appointment: Apply by 3/04/21 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 3/16/21. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under the supervision of the Moores Cancer Center Clinic Operations Supervisor, the Front Desk/Infusion Scheduling Coordinator is responsible for coverage as needed in all areas including Clinical Care Coordinator desks, Call Center, all Moores clinic areas including a variety of clerical and administrative duties in support of daily patient services within all clinical areas.
The scope encompasses greeting patients, check-in and check-out procedures, appointment scheduling for various Cancer Center areas including, but not limited to, the Multi-Specialty Clinic, Infusion Center and Laboratory Services. Conducts registration, insurance and authorization verification, updating patient demographics, disposition appointments, co-pay collection, managing/monitoring petty cash (cash drawer), expediting reports, working closely with physicians, nurses, staff and other UCSD departments and staff
Call Center Specialist coverage which is responsible for typical duties including customer service, answering multi-line incoming calls, completing online registration, insurance verification, scheduling appointments, securing authorization for scheduled services, expediting EPIC orders by routed referrals through the MUC work queue.
Clinical Care Coordinator coverage includes covering desk duties, assisting patients with expediting new patient scheduling by reviewing the Epic referral WQ on a daily basis. Assisting Physicians and all team members with managing all patient-related affairs and acts as patience liaison by fielding questions, scheduling appointments, arranging for hospital admissions. Expediting, a patient needs administrative duties, calendaring, academic duties, etc. Other duties as assigned.
Three (3) years of experience working in a large healthcare organization.
Demonstrated knowledge of oncology.
Prior scheduling experience.
Experience with patient check-in/check-out and cash handling.
Demonstrated experience with insurance and authorization.
- Infusion scheduling experience.
- Must be able to work various hours and locations based on business needs.
- Employment is subject to a criminal background check and pre-employment physical.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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