Under supervision, provides front desk support by performing variety of clerical and receptionist duties in support of daily patient services within clinical areas: greets patients, check in and check out procedures. Multi-specialty clinic appointment scheduling, insurance and authorization verification, updating patient demographics, audit billing documents, disposition appointments, co-pay collection, managing/monitoring petty cash drawer, and working closely Center physicians, nurses, staff and other UCSD departments. Other related duties as assigned.
Three years previous related experience in a large complex healthcare setting.
Thorough knowledge of third party payors including federal, state, and private health plans.
Demonstrated computer skills/ability to work between multiple systems during calls.
Ability to work in an interactive environment.
Possess excellent customer service skills.
Ability to maintain strict confidentiality.
- Experience in a fast paced, multi-specialty clinic.
- EPIC, ORSOS, PCIS, and IDX experience.
- Authorization and registration experience .
- Urgent or Primary Care experience.
- Must be able to work various hours and locations based on business needs. Possible overtime.
- Must be willing and able to float to other locations as requested.
- Employment is subject to a criminal background check and pre-employment physical.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!
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UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html
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