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#103523 Financial Counselor

Filing Deadline: Mon 4/6/2020

UCSD Layoff from Career Appointment: Apply by 01/21/2020 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 01/30/2020. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position will remain open until filled.


Under the direction of the Patient Access Manager, the Financial Counselor is responsible for financially securing all accounts; ensuring accounts are evaluated within the Medical Center's Financial Policy; serving as financial resource to patient care team, staff, vendors, patients and their families regarding financial issues and/or referral to government programs; obtaining eligibility and benefit information, authorizations, patient demographic information; collecting deductibles and patient liability; presenting and explaining payment options for collections of monies due; coordinating facilitation by pursuing eligibility and benefits for services rendered which are determined to be necessary in the continuum of care; and keeping team informed of the status of the account by openly communicating and participating in removing barriers to discharge and on-line documentation in funding notes.


  • Minimum of three (3) years previous Hospital Registration, Patient Access experience in a large, complex healthcare environment.

  • Proven working knowledge of the patient referral and authorization process.

  • Demonstrated knowledge of medical terminology.

  • Highly proficient with Microsoft Office (Excel, PowerPoint, Word, and Outlook).

  • Excellent communication skills with the ability to communicate clearly both verbally and in writing.

  • Possess personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.


  • Bilingual skills fluently in Spanish/English verbally and written.
  • Thorough knowledge of third party payors and reimbursement requirements, medical terminology, ICD-9, and CPT codes.


  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health Sys
Payroll Title:
Admissions and Registration
Salary Range
Commensurate with Experience
Hillcrest Medical Center
Appointment Type:
Appointment Percent:
CX Contract
Total Openings:
Work Schedule:
Days, 4 hrs/day, Monday - Friday


As a federally-funded institution, UC San Diego Health maintains a marijuana and drug free campus. New employees are subject to drug screening.